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Satisfaction Survey Testimonials
After completing construction projects for all of our customers we ask that they
fill out our online satisfaction survey.
Here are a few of their responses.
Mary Otis
Northern Virginia
Q: What was most memorable regarding the installation process?
A: The work completed with minimal disruption to the household. I had expected it to
be dusty and dirty. You barely knew they were here.
Q: Would you recommend us to your friends and neighbors?
A: Absolutely! Feel free to use me as a reference.
Q: How would you rate the overall experience?
A: The whole process from start to finish went without a glitch. I could not have asked
for a smoother experience. Thank you.
Comments: Thank you for such a positive experience. I could not be more
pleased.
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Mrs. Kiland
Northern Virginia
Q: What was most memorable regarding the installation process?
A: It was so easy for me.
Q: Why would you recommend us to your friends and neighbors?
A: Your customer service, personalized attention, quick response to
questions, concerns, inquiries. Your polite, professional employees made
the entire experience enjoyable. Thank you.
Q: How would you rate the overall experience?
A: A+++
Comments: NA
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Christine Dorsey
Northern, VA
Q: What was most memorable regarding the installation process?
A: The crew was very efficient & friendly. I loved seeing the light once the new door
was installed.
Q: Would you recommend us to your friends and neighbors?
A: Yes your company is very professional and easy to work with.
Q: How would you rate the overall experience?
A: Wonderful!
Comments: Thanks for everything.
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Sarah Eron
Northern VA
Q: What was most memorable regarding the installation process?
A: NA
Q: Why would you recommend us to your friends and neighbors?
A: Great products, great service! Crew was professional & efficent. They
arrived promptly and were willing to answer questions while working. Plus
they were neat.
Q: How would you rate the overall experience?
A: 10 out of 10 (on a scale of 1-10)
Comments: NA
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Paul and Lida Bayle
Northern, VA
Q: What was most memorable regarding the installation process?
A: The speed of the installation, the professionalism of the crew, and their attitudes.
They never stopped until the job was done. They were also very charming.
Q: Why would you recommend us to your friends and neighbors?
A: Because the job was done when planned. You did a fantastic job. Ned
checked frequently. The crew knew what they were doing and did the job
efficiently.
Q: How would you rate the overall experience?
A: Excellent. We would reccomend your company to anyone. Were very satisfied
customers
Comments: Great crews, great expereince, fun to have around! Thank you
all.
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Frances Messalle
Nothern, VA
Q: What was most memorable regarding the installation process?
A: The professionalism of the Fairlington Window and Door company employees.
They were all very helpful, professional and genuinely nice.
Q: Would you recommend us to your friends and neighbors?
A: Absolutley! already have!
Q: How would you rate the overall experience?
A: On a scale of 1-10 with 10 being the best. I'd give you an 11.
Comments: Great crew! Really enjoyed the experience! Thanks for
everything, I'll keep recommending your company!
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Laura Dove
Northern, VA
Q: What was most memorable regarding the installation process?
A: Very nice installation team. Nice attention to detail.
Q: Why would you recommend us to your friends and neighbors?
A: Because of your prompt service.
Q: How would you rate the overall experience?
A: 5 out of 5
Comments: Thanks for taking care of my home.
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Robyn Mckay
Northern, VA
Q: What was most memorable regarding the installation process?
A: How quickly they completed the project.
Q: Would you recommend us to your friends and neighbors?
A: I definitely will. Professional, hard working installation team, fair price &
quality products. Prompt reliable service both by the management and the
installers.
Q: How would you rate the overall experience?
A: Excellent!
Comments: The work looks fabulous. Thank you so much for this much
needed facelift.
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Terry Ayers
Washington, DC
Q: What was most memorable regarding the installation process?
A: How quickly the work was completed.
Q: Why would you recommend us to your friends and neighbors?
A: The installers were very tidy and it was clear that they knew what they
were doing.
Q: How would you rate the overall experience?
A: Great the whole experience was wonderful.
Comments: Very satisfied.
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